Refund Policy
A legal disclaimer
Effective Date: May 13, 2025
In the event of a dispute, both parties agree to seek resolution through mediation before pursuing legal action. This approach aims to resolve conflicts amicably and efficiently.
Refund Policy
All fees are refundable if the service is cancelled. After a certain amount of time into a project, clients will not be able to cancel services. Timetables for projects will be discussed ahead of time in the service agreement.
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Fees are non-refundable after the service is completed.
Policy
A non-refundable retainer or deposit may be required to secure services and schedule project timelines. This amount will be specified in the service agreement and is credited toward the total project fee.
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While we employ industry best practices, we do not guarantee specific outcomes such as media placements, audience engagement metrics, or sales conversions. Success in public relations and marketing depends on various factors beyond our control.
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Clients are responsible for any third-party expenses incurred during the project, including but not limited to advertising fees, printing costs, and media placement charges. These costs are non-refundable once paid.
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By engaging our services, clients confirm that they have read, understood, and agreed to this refund policy. This policy is subject to change, and clients will be notified of any significant amendments.